Privacy Policy
Last Updated On: 03-Oct-2024
Effective Date: 03-Oct-2024
This Privacy Policy outlines how Axiom Home Investments collects, uses, and protects your personal information when you visit our website (https://axiomhome.us/) or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree to the terms, please discontinue using our services. We may update this policy at any time, and the revised version will take effect 180 days after being posted. Continued use of the Service constitutes your acceptance of the updated terms.
1. Information We Collect
Axiom Home Investments collects personal information that you voluntarily provide when interacting with our services. This includes your name, email address, phone number, and residential address, which may be collected when you fill out forms on the website or interact with our customer service. We also collect non-personally identifiable information like your IP address, browser type, and operating system, which helps us better understand how users interact with our site and improve the overall experience.
Additionally, cookies and tracking technologies are used to collect data on your browsing behavior and preferences. Cookies help us provide personalized services, improve navigation, and analyze site traffic. You can control cookie preferences through your browser settings, but disabling them may affect your ability to use certain features on our site. By continuing to use our website, you consent to the collection of this information in accordance with this policy.
2. How We Use Your Information
The information we collect from you is used to manage your inquiries, process your requests, and provide the services offered by Axiom Home Investments. Specifically, we use your personal data to facilitate transactions related to selling your home for cash, communicate with you about offers, and provide personalized content based on your preferences. Your data also helps us improve our website and services, ensuring we provide relevant and efficient customer service.
With your consent, we may also use your email address to send newsletters, promotional materials, or updates regarding our services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails. Importantly, we only use your personal information for the purposes specified in this Privacy Policy or for which you have provided explicit consent. We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law or as necessary to protect our legal rights.
3. Retention of Your Information
Axiom Home Investments retains your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, we store personal information for a period of 90 days to 2 years. During this time, we may use your information to process outstanding transactions, respond to inquiries, or for legal purposes, such as record-keeping. After this period, the information is either securely deleted or anonymized, ensuring that no personal identifiers remain.
In certain circumstances, we may need to retain your information for longer periods, such as when required by law for audit, fraud prevention, or enforcement of legal rights. We also retain residual anonymous data, which is not linked to any specific individual, for analytical purposes. This data helps us improve our services and is stored indefinitely. While we strive to maintain accurate data retention practices, we encourage users to regularly review and update their personal information to ensure its accuracy.
4. Your Rights
Depending on the data protection laws that apply to you, you may have several rights regarding the collection and use of your personal information. These include the right to access, correct, or delete your data, the right to restrict or object to the processing of your data, and the right to receive a copy of your data in a commonly used format (data portability). Additionally, you have the right to withdraw consent for the processing of your personal information at any time, which will be effective going forward.
If you wish to exercise any of these rights, you can contact us at axiomhomeinvestments1@gmail.com. We are committed to responding to your request in a timely manner and in accordance with applicable laws. Please note that withdrawing consent may impact your ability to access certain services. If you believe your data is being misused or mishandled, you also have the right to lodge a complaint with the appropriate data protection authority. We encourage all users to understand their rights and stay informed about their data protection options.
5. Cookies and Tracking Technologies
Axiom Home Investments uses cookies and similar tracking technologies to enhance your browsing experience and personalize the content you see. Cookies are small data files that are placed on your device when you visit our website, allowing us to remember your preferences, track your online activities, and analyze web traffic. This helps us provide a more customized experience, improve website functionality, and tailor our marketing efforts based on your interests.
You have the ability to control cookie settings through your browser. Most browsers allow you to block or delete cookies; however, doing so may affect your ability to access certain features on our website. We also use third-party analytics tools like Google Analytics to track visitor behavior and improve our services. These tools may collect information about your visit, such as pages visited, time spent on the site, and referral sources, which helps us optimize the user experience. For more information about cookies and how we use them, please review our Cookie Policy.
6. Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or misuse. Axiom Home Investments uses industry-standard security protocols, including encryption and secure socket layers (SSL), to safeguard your data during transmission and storage. Our servers are protected by firewalls, and access to personal data is restricted to authorized personnel only. These measures are in place to prevent unauthorized activities, such as hacking, theft, or data breaches.
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You acknowledge that any information you transmit to us is done at your own risk. In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law. We encourage users to take proactive steps to protect their personal information, such as using strong passwords and keeping their login credentials confidential.
7. Grievance and Data Protection Officer
If you have any concerns or inquiries regarding the collection or processing of your personal information, you can reach out to our Grievance and Data Protection Officer at Axiom Home Investments. Our designated officer is responsible for overseeing compliance with data protection regulations and addressing any concerns related to the use of your personal information. You can contact the officer via email at axiomhomeinvestments1@gmail.com or by mailing a letter to 3931 Nannyberry St, Naperville, IL 60564, United States.
We are committed to resolving any complaints you may have in a timely and professional manner. If you believe that your rights have been violated, our Grievance Officer will investigate the issue and work with you to find a resolution in accordance with applicable data protection laws. If necessary, we will take corrective action to ensure compliance and protect your rights. We also encourage users to regularly review this Privacy Policy to stay informed about their data protection options.
